Experience
Personal Note
Thank you for reading this short bio. It is important to lend a personal touch to technology consulting. It is easy to get lost in endless minutiae and forget that technology is created to solve human problems.
I remember the pain of learning a new technology and always have an empathetic, human approach to every project and client relationship. I learned how to troubleshoot and solve business/technical problems on the front lines and phones of the Tier 1 Technical Support team at Salesforce (then ExactTarget) in Indianapolis, IN. I strive to remember how hard that first year was. After thousands of hours of client calls, I know that you feel the same pain.
Over the next six years with Salesforce, I developed coding, consulting, strategy and planning skills and was promoted to Senior Technical Architect. As an architect, I built and led technical and managerial teams for enterprise-level clients (Bank of America, Michelin Tires, Ford Motor Co., Greyhound Lines, Allegis Group). I also solutioned, planned, architected, coded, QA'd and deployed complex, multi-cloud solutions using multiple applications and data integration points–all while maintaining and empathetic and friendly mindset.
My key motivation is to make your team successful. I am passionate about breaking down jargon and concepts into easily-understood business solutions and demystifying the technology that makes our lives easier.
Thank you,
Dustyn Rothenberger
Achievements, Certifications and Projects
• Salesforce employee from 2013-2019
• Salesforce architect from 2016-2019
• Bachelor of science in management and economics, Indiana University Kelley School of Business
• Certified Salesforce Marketing Cloud Consultant
• Certified Salesforce Marketing Cloud Administrator
• Certified Salesforce Marketing Cloud Developer
• Certified Salesforce Sales and Service Cloud Administrator
• Certified Trailhead Ranger
• Cross-cloud architect mentor
• SQL expert
• Ampscript expert
• SOAP and REST API development
• Apex development
• Javascript development
• HTML/CSS development
• Agile methodology practitioner
• Journey Builder
• Mobile Studio (SMS text messaging)
• Email Studio
• Interaction Studio
• Audience Builder
• Automation Studio
• Marketing Cloud Cloud Pages
• Community Cloud
• Sales Cloud
• Service Cloud
• Commerce Cloud
• DMP
• Mobile Push (iOS and Android app notifications)
• Custom, global, multi-language, dynamic email preference and unsubscribe pages
• Data migration
• Data cleansing
• Security and encryption configuration and best practices
• Deliverability auditing and best practices