Experience

Personal Note

Thank you for reading this short bio. It is important to lend a personal touch to technology consulting. It is easy to get lost in endless minutiae and forget that technology is created to solve human problems.

I remember the pain of learning a new technology and always have an empathetic, human approach to every project and client relationship. I learned how to troubleshoot and solve business/technical problems on the front lines and phones of the Tier 1 Technical Support team at Salesforce (then ExactTarget) in Indianapolis, IN. I strive to remember how hard that first year was. After thousands of hours of client calls, I know that you feel the same pain.

Over the next six years with Salesforce, I developed coding, consulting, strategy and planning skills and was promoted to Senior Technical Architect. As an architect, I built and led technical and managerial teams for enterprise-level clients (Bank of America, Michelin Tires, Ford Motor Co., Greyhound Lines, Allegis Group). I also solutioned, planned, architected, coded, QA'd and deployed complex, multi-cloud solutions using multiple applications and data integration pointsall while maintaining and empathetic and friendly mindset.

My key motivation is to make your team successful. I am passionate about breaking down jargon and concepts into easily-understood business solutions and demystifying the technology that makes our lives easier.

Thank you,

Dustyn Rothenberger

Achievements, Certifications and Projects

Salesforce employee from 2013-2019

Salesforce architect from 2016-2019

Bachelor of science in management and economics, Indiana University Kelley School of Business

Certified Salesforce Marketing Cloud Consultant

Certified Salesforce Marketing Cloud Administrator

Certified Salesforce Marketing Cloud Developer

Certified Salesforce Sales and Service Cloud Administrator

Certified Trailhead Ranger

Cross-cloud architect mentor

SQL expert

Ampscript expert

SOAP and REST API development

Apex development

Javascript development

HTML/CSS development

Agile methodology practitioner

Journey Builder

Mobile Studio (SMS text messaging)

Email Studio

Interaction Studio

Audience Builder

Automation Studio

Marketing Cloud Cloud Pages

Community Cloud

Sales Cloud

Service Cloud

Commerce Cloud

DMP

Mobile Push (iOS and Android app notifications)

Custom, global, multi-language, dynamic email preference and unsubscribe pages

Data migration

Data cleansing

Security and encryption configuration and best practices

Deliverability auditing and best practices